The role of product operations has been receiving growing attention in recent years, but much like many roles working towards reaching maturity, a lot of confusion and uncertainty arise. One of the biggest doubts is around where product operations sits within the organisation, what they drive/own and where they can bring value. Especially challenging when […]

Have you ever noticed the number of times that perceptions are so different from reality? Have you ever sat in a meeting and seen two people debating, only to realize they’re saying the same thing, but in different words? In product teams, this can be exasperated to a whole new level, especially when we try